Privacy Statement

Hannah Crenshaw Fine Art ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website located at www.hannahcrenshaw.com (the “Site”), purchase artwork, or interact with us. We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and in interacting with us, you assume the risk of the transaction. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. We use Shopify to operate our store; Shopify’s Privacy Policy is applicable to the information it collects on our behalf, and you should view it here: https://www.shopify.com/legal/privacy .

SECTION 1: INFORMATION WE MAY COLLECT

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Order Information: Details of purchases, including artwork selections and order history.
  • Marketing Preferences: Your preferences for receiving communications from us.

SECTION 2: WHAT WE DO WITH YOUR INFORMATION

We use the information collected to:

  • Process and fulfill orders.
  • Provide customer support.
  • Improve our website and services.
  • Send promotional emails (only with your consent).
  • Comply with legal obligations.
  • Investigate, enforce, and apply our Terms of Use and Privacy Policy

SECTION 3: SHARING YOUR INFORMATION

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Payment processors (Shopify), shipping carriers, and marketing platforms.
  • Legal Authorities: If required by law or to protect our rights.
  • Third party providers:  In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

SECTION 4: NOTICE CONCERNING UNDERAGE USERS

You must be at least eighteen (18) years of age to access our Site and/or purchase products and items from our Site. We do not direct any of our content at persons under 18 years of age. We understand and are committed to respecting the sensitive nature of online privacy. If we learn or have reason to suspect that a Site user is under age 18, we will promptly delete any personal information in that user’s account.

SECTION 5: USER ABILITY TO UPDATE, ACCESS, AND DELETE PERSONAL INFORMATION

At any time, you may log in to your account and change your information. If you would like to remove your account, you may contact us at hello@hannahcrenshaw.com at any time.  We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.

SECTION 6: UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

SECTION 7: CONTACT US

If you have any questions about this Privacy Policy or how we handle your data or believe that this Privacy Policy has been violated, please contact us at: hannah@hannahcrenshaw.com